IT Service and Management

What do IT service management can do for your business with geekbuds?

IT service management - often referred to as ITSM - at geekbuds we simply help you understand how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services. The core concept of ITSM at geekbuds is the belief that IT should be delivered as a service.

What is a service in IT service management for geekbuds?

At Geekbuds Info-Solution we work in order to provide new business a world class framework to structure IT-related activities and the interactions of IT technical personnel with customers and clients. Service Management Resources. Is it a Service? A service is a coherent, ready-to-use deliverable that is of value to the customer.

What are different IT service management processes that geekbuds helps you with ?

At Geekbuds there are 5 stages of ITIL lifecycle: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These stages are interlinked and are briefly covered in the Free ITIL Foundation Overview course. They form the perfect ITIL Service Management plan.

  • Service Strategy : At Geekbuds we help you understand and work with ITIL Service Strategy that helps organizations understand the merits of using a market-driven approach. The process helps organizations deliver and support services and products that their customers need by encouraging a practice of service management for managing IT services
  • What is service design in ITIL? At geekbuds we help you understand and work with service design that is the second stage of the ITIL service management lifecycle. Service design provides guidelines and best practices for designing new IT processes and services and preparing them for a live environment.
  • There are five individual aspects of Service design at geekbuds that we help you with and these are stated as below:
    • New or changed service solutions.
    • Service management systems and tools.
    • Technology architectures and management systems.
    • Processes, roles and capabilities.
    • Measurement methods and metrics.


Geekbuds service management framework?

At Geekbuds we believe to deliver you world class ITSM framework refers to the collective processes and practices that are needed to manage and support Information Technology services. ITSM framework supports the full spectrum of IT services - right from network, application and complete business services, in a vendor-independent manner.



What are the components of IT service management?

There are five stages of the ITIL service lifecycle:
  • Service Strategy.
  • Service Design.
  • Service Transition.
  • Service Operation.
  • Continual Service Improvement.


Why is ITSM needed?

At Geekbuds we help you establish ITSM processes and procedures for your business that optimize the use of technology and the services built around it. It covers everything that falls under the IT umbrella, from incident resolution to the implementation, management, and operations of hardware and software.



Which company uses ITSM?

Companies using ITSM for IT Service Management include:
  • Walmart Inc., a United States based Retail organisation with 2300000 employees and revenues of $572.75 billion,
  • Amazon.com, Inc., a United States based Retail organisation with 1335000 employees and revenues of $386.06 billion,
  • Apple, Inc a United States based Manufacturing organisation with 154000 employees and revenues of $366.00 billion,
  • UnitedHealth Group Incorporated, a United States based Insurance organisation with 350000 employees and revenues of $297.55 billion,
  • CVS Health Corporation, a United States based Insurance organisation with 216000 employees and revenues of $290.91 billion and many others.